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Conversation about WinInterlnk

Here is a transcript of an IM conversation between two of our support technicians about WinInterlnk, a software program used to connect from Windows to a DOS machine running INTERSVR. WinInterlnk and WinIntersvr, as well as the original INTERLNK and INTERSVR were developed by Sewell Development Corporation. WinInterlnk and WinIntersvr are available for free download to owners of a licensed copy of FastLynx. The following transcript has been edited for readability.

steve says:
I have a customer on the phone trying to get WinInterlnk set up with FastLynx

pete says:
What is he trying to do?

steve says:
He is trying to connect a Win 2000 and a 6400 RF unit…?

pete says:
First, is he running INTERSVR on the 6400?

pete says:
(in DOS)

steve says:
Yes

steve says:
He has it connected and INTERSVR is running on the 6400

pete says:
If he has it connected, then the 6400 should show up as its own drive letter when he opens My Computer. Does it?

steve says:
It’s not. Does he need INTERLNK running?

steve says:
ok… maybe he is getting it figured it out.

pete says:
No, he just needs to open WinInterlnk and connect via the COM port that the serial cable is plugged into. He can close WinInterlnk when the connection has been made. The WinInterlnk program 1) sets up a drive letter by which you can access the remote machine and 2) tells you the connection status.

steve says:
I think he has a drive letter now, but it says it is inaccessable

pete says:
Is FastLynx saying it is inaccessible or Windows?

steve says:
I think it was Windows, but now it looks like it is working

steve says:
Did he just have to close the programs after the connection was made?

pete says:
Since the serial connection is a lot slower than accessing his local drive, he needs to remember to wait a few seconds for any interaction to complete everytime he does something that communicates with the 6400, e.g. copy, delete, DIR, etc.

steve says:
Oh, ok

pete says:
In other words, if tries to delete something, just because Windows might report that the file is deleted, it doesn’t necessarily mean that the file is actually finished being deleted on the remote machine.

steve says:
That seems to have done it for him. Thanks!

pete says:
Now he should be able to run FastLynx in Local Connection mode and access the 6400 as a locally mapped drive.


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